WE’RE HERE TO ANSWER ALL YOUR QUESTIONS
OUR TEAM IS READY TO ASSIST WITH ANY
INQUIRIES OR CONCERNS YOU MAY
HAVE ABOUT OUR SERVICES
Are your services limited to the Miami Beach area?
While we primarily serve the Miami Beach area, we do extend our services to qualifying properties for customers enrolled in our monthly packages. As a leading home management company, please reach out to discuss your specific location and eligibility.
Can I customize the monthly packages to fit my needs and budget?
Absolutely! Our monthly packages are fully customizable to suit your specific preferences and requirements. Plus, they can be adjusted anytime after the agreement is in place. At IPC, we prioritize flexibility to ensure you receive exceptional property maintenance service and satisfaction.
I have my own vendors. Can IPC work with them?
Yes, we’re happy to collaborate with your preferred vendors. We coordinate their access, supervise their work, and provide you with updates once the job is complete. If you need a recommendation, we can also connect you with trusted vendors from our real estate property management network.
Are IPC’s vendors trusted and reliable?
Yes, they are! Over the years, we’ve built strong relationships with reputable vendors. We carefully select those who meet our high standards of reliability, professionalism, and quality, ensuring that your property—whether it’s luxury property maintenance or general home maintenance services—is in excellent hands.
What is an electronic client report?
It is a detailed report we provide after any work is completed on your property. It includes photos, comments, and a summary of the property’s status, ensuring you stay fully informed. This report is provided on a monthly basis, a valuable tool for property management firms to keep clients in the loop
The report is emailed to clients as an attachment and includes a summary of the property’s status; typically, the report is sent within 24 hours after the job is completed.
Do I need to approve repair costs?
We establish a pre-set repair budget with you. For any repairs under this limit, such as routine home maintenance services, we proceed without approval. For expenses exceeding the set amount, we’ll consult you before moving forward, ensuring you’re always in control.
How long do I need to sign a contract for?
Our service agreements are commitment-free. You can cancel anytime with 30 days’ notice. We don’t lock you into long-term contracts — it’s a flexible agreement tailored to your needs.
Do you only offer monthly packages?
No, we offer both monthly home management packages and an hourly service option. You can choose the services that suit your property’s needs, whether on a recurring or one-time basis, making us one of the most adaptable property management firms in the marketplace
We call it a Service Agreement, it is not a contract that you have to sign for one year, it is just an agreement between us that you can terminate at any time by giving us 30-day notice.
Do you manage long-term rentals?
We focus on property management, not rental management. If your property is occupied by a tenant, we’ll handle any maintenance needs, ensuring it remains in top condition.
Will you help find tenants to rent my property?
No, we don’t handle leasing activities. However, we do facilitate tenant check-ins, check-outs, cleanings, and property maintenance services, making the rental process seamless for you.
How can I make a request or get in touch with IPC?
Once you partner with IPC, you’ll be assigned a dedicated property supervisor who will oversee every aspect of your home. You can reach them directly via call, email, or text, and they’ll respond promptly to any requests or questions.
How does IPC handle hurricanes?
We offer a specialized hurricane service agreement to prepare your property before a storm and provide post-hurricane inspections and clean-up. Rest assured, your property is well-protected before, during, and after severe weather events, with a focus on luxury property maintenance and security.
